Transform Your Home with Premium Window Shutters

×

Privacy Policy

Effective Date: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you contact us for consultations, request quotes, or use our services. This includes your name, phone number, email address, and property information.

How We Use Your Information

We use the information we collect to provide and improve our services, communicate with you about appointments and services, send you updates about our products, and comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

Contact Information

For questions about this Privacy Policy, please contact us at [email protected] or +1 (555) 847-2931.

×

Terms of Service

Effective Date: January 1, 2024

Services

Serenity Shutters provides custom window treatment design, manufacturing, and installation services. All services are subject to availability and scheduling.

Pricing and Payment

Prices are subject to change without notice. Payment terms will be specified in individual contracts. We accept various payment methods as outlined in your service agreement.

Installation and Warranty

Professional installation is included with all purchases. We provide a comprehensive lifetime warranty on materials and workmanship as detailed in your warranty documentation.

Cancellations and Returns

Custom orders may have specific cancellation terms. Please refer to your individual contract for details about cancellations, changes, and returns.

Limitation of Liability

Our liability is limited to the repair or replacement of defective products or services. We are not liable for consequential or incidental damages.

Governing Law

These terms are governed by the laws of Texas, United States. Any disputes will be resolved in the courts of Travis County, Texas.

×

GDPR Compliance

Data Controller: Serenity Shutters

Legal Basis for Processing

We process your personal data based on legitimate interest for business operations, contract performance for service delivery, and consent for marketing communications.

Your Rights Under GDPR

• Right of Access: You can request access to your personal data
• Right of Rectification: You can request correction of inaccurate data
• Right of Erasure: You can request deletion of your personal data
• Right of Portability: You can request transfer of your data
• Right to Object: You can object to processing of your personal data
• Right to Withdraw Consent: You can withdraw consent at any time

Data Retention

We retain personal data for as long as necessary to provide services and comply with legal obligations. Customer data is typically retained for 7 years after last interaction.

International Transfers

Personal data may be transferred to countries outside the EU. We ensure appropriate safeguards are in place for such transfers.

Contact Our Data Protection Officer

For GDPR-related inquiries, contact us at [email protected] or +1 (555) 847-2931.

×

Cookie Policy

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyze site usage.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors interact with our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your choices and settings

Cookie Consent Management

You can manage your cookie preferences through our consent management system. You can change your preferences at any time by clicking the cookie settings link in our footer.

Third-Party Cookies

We may use third-party services that place cookies on your device. These services have their own cookie policies which you should review.

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect site functionality.

Contact Us

For questions about our cookie policy, contact us at [email protected].

×

DMCA Policy

Effective Date: January 1, 2024

Copyright Policy

Serenity Shutters respects intellectual property rights and expects users to do the same. We will respond to valid DMCA takedown notices.

Filing a DMCA Notice

To file a DMCA takedown notice, please provide:

• Identification of the copyrighted work claimed to be infringed
• Identification of the material claimed to be infringing
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate
• Your physical or electronic signature

Counter-Notification

If you believe content was removed in error, you may file a counter-notification with the same requirements plus a statement consenting to jurisdiction.

Designated Agent

Send DMCA notices to:

Email: [email protected]
Phone: +1 (555) 847-2931
Address: 2847 Oak Avenue, Austin, TX 78701, USA

Repeat Infringers

We reserve the right to terminate accounts of users who are found to be repeat infringers.